At Beautiful Charm Collection, we want you to be completely satisfied with your purchase. If you are not happy with your order, we gladly accept returns and exchanges under the following conditions:
Eligibility for Returns
- Items must be unused, in their original condition, and in the original packaging.
- Requests for returns must be made within 30 days of receiving the item.
How to Request a Return or Exchange
- Email support@beautifulcharmcollection.com with your order number and reason for the return or exchange.
- We will provide return instructions, including the return shipping address.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and automatically applied to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
Non-Returnable Items
Certain items are non-returnable, such as custom-made products or gift cards. Please check the product description for details.
For any questions or assistance, contact us at support@beautifulcharmcollection.com.